October 21, 2017

At Monster Run Series we get many questions about registration distance changes and what to do if you lose your bib and chip.  Please read through our Race Change and Registration Policies below.  They will help you understand what to do and what to expect come race day.

48-Hour Change Policy: You have 48 hours after the time of registration to make any desired changes to your race entry without penalty.  Go to Contact Us and send us a message. 

There are no refunds.

Click here to change your race registration

 
Here are your race change options:

To change your race entry to another person - $25.00 Click here to download name-transfer form

To upgrade or downgrade your distance - $15.00 + difference in race price (if upgrading). Click here to change your race registration.  You will not be reissued a new bib and number.  You will receive a new distance sticker inside your packet to adhere to your bib.  This will ensure you receive the proper finisher medal.  If you already received your packet, then pick up your sticker at the registration area on race day.  Additional questions? Email our registration department

Lost bib & chip:  Many people pick up their packet early or receive the mailing. Please note it is our policy if you lose your packet (bib and chip) there will be a $20 replacement fee.  Please download and fill out the bib replacement form.  The form and fee should be mailed no later than October 9th.  If it is too late, please bring the form and fee with you to packet pick-up or on race day to get your bib/chip replacement. There will be no replacement for lost gear.
 
Didn't come to packet pick-up or race: Your only opportunity to receive your packet and gear is to attend the event.  If you are unsure you will be able to make it to packet pick-up get your bib, purchase the mailing option during registration.

If you didn't do the race and still want your packet and gear (size preferred not guaranteed) after the race we will mail it to you for $29.99. These cannot be picked up at the office. Email our registration staff if you want this mailed. Requests must be made within two weeks of the race. If you are a series member you can always do the "away option".  Please download and fill out the away option form.

Didn't pick up packet at packet pick-up but want it on race day:  Race Day pick-up fee is $20. Available after mail-out closes. Click here to purchase race day pick up 

Didn't register for the mailing during online registration but want to purchase it now:  Click Here to Request Mail-Out.  The cost will be $7.99 and must be requested by Oct. 8th, 2017.